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The Bradford Exchange Online

The Bradford Exchange Online Store Details
21,313 customers have rated this store since December 2000

 
4
See all ratings
All Ratings
  • 4.4 Availability of product you wanted
  • 4.6 Selection of products - Types of products available
  • 4.6 Clarity of product information
  • 4.2 Prices relative to other online merchants
  • 3.7 Shipping charges
  • 4.1 Product met expectations
  • 4.5 Charges stated clearly before order submission
  • 4.0 Order tracking
  • 4.0 Overall satisfaction
  • 4.6 Overall look and design of site
  • 4.1 On-time delivery - Product arrived when expected
  • 4.3 Variety of shipping options
  • 3.8 Customer support
  • 4.0 Would shop here again
  • 4.6 Ease of finding what you are looking for
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: Collectibles Today ia a leading provider of collectible artworks and fine gifts, collectiblestoday.com offers both serious and casual collectors the most comprehensive selection available. Their diverse inventory includes the works of many well-known and highly respected artists such as Thomas Kinkade, The Ashton-Drake Galleries, The Bradford Exchange, Christopher Radko, Department 56, Precious Moments, and many others.
Contact Information
Physical Address: 9333 N. Milwaukee Ave
Niles IL 60714
UNITED STATES
Customer Service: Tel: 1-866-907-3607
Web site: http://www.bradfordexchange.com
Features & Services

Ordering Methods
Order phone number: (877) 268-6638
Toll-free order phone number: (877) 268-6638
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
309 Reviews TotalReviews 1 - 10 of about 309
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 4.5 
  • 4.5 Shipping charges
  • 4.5 Variety of shipping options
  • 4.5 Charges stated clearly before order submission
  • 4.5 Prices relative to other online merchants
by Hotmomma53, Saturday, May 19, 2012 6:36 PM
I have always liked everything I have bought and the couple of things I have had to return was done with no problems. They have beautiful jewelry with reasonable prices and a great monthly plan if needed with no finance charges. How can you beat that !!!
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 4.5 Customer support
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 4.5 Overall satisfaction
  • 5.0 Would shop here again
  • 4.0 
by carol, Saturday, May 19, 2012 3:32 PM
The items i purchased looked even better in person then online. I am very satisfied with bradford exchange and will definitely order in future
  • 2.0 Would shop here again
  • 3.5 Overall satisfaction
  • 0.5 Product met expectations
  • 3.5 On-time delivery - Product arrived when expected
  • 1.5 Customer support
  • 3.5 Availability of product you wanted
  • 2.5 Order tracking
  • 4.5 
  • 2.5 Shipping charges
  • 4.0 Variety of shipping options
  • 4.5 Charges stated clearly before order submission
  • 3.0 Prices relative to other online merchants
Saturday, May 19, 2012 2:55 PM
I was very disapointed with the ring I purchased. It looked very cheap for the price. The picture looked much better than the ring. I had waited to buy it for about 9 months and when I finally bought it for my 40th wedding anniversary I was not happy with it at all. I tried to call the company on two different occasions and all I got was recordings and never got to talk to a person. I have returned the ring and paid for the postage and requested a return confirmation and have not received anything back stating someone from the company has received the ring as of 5-19-2012. I really thought the ring would be something I could have cherished for years to come.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 5.0 
  • 2.5 Shipping charges
  • 2.5 Variety of shipping options
  • 4.0 Charges stated clearly before order submission
  • 3.0 Prices relative to other online merchants
by VC, Saturday, May 19, 2012 8:51 AM
Item purchased met my expectations.
  • 2.5 Would shop here again
  • 4.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
by xxxx, Saturday, May 19, 2012 6:16 AM
none to share
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 4.5 
  • 4.5 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 4.5 Ease of finding what you are looking for
  • 4.5 Overall look and design of site
Saturday, May 19, 2012 5:34 AM
All was fine, just as expected. Thanks!
  • 2.5 Would shop here again
  • 2.5 Overall satisfaction
  • 1.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Order tracking
  • 4.5 Availability of product you wanted
  • 4.0 
  • 4.5 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 4.5 Ease of finding what you are looking for
  • 4.5 Overall look and design of site
by runzalot, Saturday, May 19, 2012 5:28 AM
I should have known better than to expect the diamonds to actually be able to be seem. The heart shape is pretty,but I'm surmising the picture was photo shopped or enhanced that is posted on the web site because the diamonds are infinitesimal at best!!!
Very easy check out to use.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
Friday, May 18, 2012 3:49 PM
i am really happy with the company and the product
  • 5.0 Would shop here again
  • 4.5 Overall satisfaction
  • 5.0 Product met expectations
  • 3.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 4.5 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 4.5 Ease of finding what you are looking for
  • 4.5 
  • 4.5 Overall look and design of site
Friday, May 18, 2012 12:21 PM
I purchase the product as a mother's day gift. You had a feature in your site that indicated I could get the ring by that day, and I didn't get it until Tuesday of the next week.
I knew about your store through the Liguorian magazine. I had been thinking abut purchasing some of your items shown there, and this time I couldn't resist.You have very lovely merchandise.
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 5.0 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
Friday, May 18, 2012 10:51 AM
Ring is beautiful
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