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Touch of Class

Touch of Class Store Details
228 customers have rated this store since April 2003

 
4.4
See all ratings
All Ratings
  • 4.3 Overall look and design of site
  • 4.1 Customer support
  • 4.4 On-time delivery - Product arrived when expected
  • 4.4 Selection of products - Types of products available
  • 4.4 Overall satisfaction
  • 4.4 Clarity of product information
  • 4.3 Would shop here again
  • 4.2 Order tracking
  • 4.4 Charges stated clearly before order submission
  • 4.1 Prices relative to other online merchants
  • 4.4 Ease of finding what you are looking for
  • 4.5 Product met expectations
  • 4.6 Availability of product you wanted
  • 4.0 Shipping charges
  • 4.1 Variety of shipping options
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Contact Information
Physical Address: 709 W. 12th Street
Huntingburg IN 47542
UNITED STATES
Customer Service: Tel: 800-457-7456
Fax: 812-683-5921
Email: service@touchofclasscatalog.com
Web site: http://www.touchofclasscatalog.com
Features & Services

Ordering Methods
Order phone number: 800-457-7456
Toll-free order phone number: 800-457-7456
Order fax number: 812-683-5921
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
27 Reviews TotalReviews 1 - 10 of about 27
  • 5.0 Would shop here again
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 5.0 Overall satisfaction
  • 5.0 
by mlt, Saturday, May 19, 2012 6:28 PM
great product
I think you have a wonderful selection and hope the fountains is as advertised.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 4.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 3.5 Ease of finding what you are looking for
  • 4.5 Overall look and design of site
by Betty Boop, Saturday, May 19, 2012 11:35 AM
Great product, great company to deal with.Highly recommended.
Had a little problem getting into the website,but may have been due to updating of microsoft.
  • 2.0 Would shop here again
  • 3.5 Overall satisfaction
  • 2.5 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 4.0 Availability of product you wanted
  • 4.0 Order tracking
  • 4.0 
  • 4.5 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 4.5 Ease of finding what you are looking for
  • 4.5 Overall look and design of site
by cdawg, Tuesday, May 15, 2012 5:58 AM
I felt that the product was not quality (it was quite thin) and the picture in the ad did not show that. Over-priced for what I received.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 4.0 
  • 4.0 Clarity of product information
  • 4.0 Selection of products - Types of products available
  • 4.0 Ease of finding what you are looking for
  • 4.0 Overall look and design of site
by urs, Friday, May 11, 2012 5:58 PM
Excellent company, products are of excellent quality, excellent service.
I do receive a catalogue. I have purchased a mirror from touch of class before. I have this mirror in my bedroom. Highly pleased with it. The colour also the style and quality. It was a mirror surrounded by coral look made of metal. The colour was a deep dark red. Excellent with the colours I picked for the master bedroom.
  • 0.5 Would shop here again
  • 1.5 Overall satisfaction
  • 0.5 On-time delivery - Product arrived when expected
  • 3.0 Customer support
  • 4.0 Availability of product you wanted
  • 3.0 Shipping charges
  • 4.0 Variety of shipping options
  • 1.5 Charges stated clearly before order submission
  • 4.5 
  • 3.5 Prices relative to other online merchants
Thursday, May 10, 2012 7:06 AM
I have not received said order to date. So I cannot comment on the product quality. Customer service did contact me three times (one e-mail and 2 phone calls) on a discrepancy regarding zip codes. For some reason your data base would not connect my zip code with my city. I then requested my order to be sent to my brother's home in Lake Oswego, but it has not arrived there yet either.
Shipping charges should be included before you purchase.
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 5.0 Overall satisfaction
  • 5.0 Would shop here again
  • 3.5 
Monday, April 30, 2012 5:21 AM
I ordered a bedspread and was very pleased with its quality. I was also pleased with the delivery of the item.
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Availability of product you wanted
  • 4.5 Customer support
  • 4.0 
  • 4.5 Shipping charges
  • 4.5 Variety of shipping options
  • 4.5 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
by Babe, Thursday, April 26, 2012 5:59 AM
I am very pleased with the valances I ordered. They are not only good quality but I got them on sale.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 4.5 Order tracking
  • 4.5 Availability of product you wanted
  • 4.0 
  • 2.0 Shipping charges
  • 2.5 Variety of shipping options
  • 4.5 Charges stated clearly before order submission
  • 4.5 Prices relative to other online merchants
Wednesday, April 25, 2012 3:57 PM
I
  • 5.0 Availability of product you wanted
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 5.0 Overall satisfaction
  • 5.0 Would shop here again
  • 5.0 
by Viera, Monday, April 09, 2012 8:39 PM
I am very pleased with my purchase.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.5 
  • 4.5 Clarity of product information
  • 3.5 Selection of products - Types of products available
  • 4.5 Ease of finding what you are looking for
  • 4.5 Overall look and design of site
by AUD, Wednesday, April 04, 2012 8:30 AM
Item came in timely manner. Packaging was durable. Very satisfied with product. Will use Touch of Class again.
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