Customer Reviews |
| 53 Reviews Total | |
- 3.0 Would shop here again
- 3.5 Overall satisfaction
- 4.0 Product met expectations
- 4.0 On-time delivery - Product arrived when expected
- 4.5 Availability of product you wanted
- 5.0 Shipping charges
- 3.5 Variety of shipping options
- 4.5 Charges stated clearly before order submission
- 4.0
- 4.0 Prices relative to other online merchants
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Saturday, May 19, 2012 5:28 PM
My mother-in-law seemed happy enough with the gift.
It would make more sense to fill this out after the gift has been received and we know how happy the recipient was with it.
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by Debbi, Saturday, May 19, 2012 8:04 AM
Product was advertised for Mother's Day delivery. Was not available to be delivered until the day after Mother's Day. I cancelled order, and just received my Visa bill with charge of cancelled order appearing on my recent bill. Very dissatisfied.
After ordering the Mother's Day Pear Box (order #1009402030) with guaranteed delivery by Mother's Day the confirmation said that it would arrive on May 14th -- after Mother's Day. When calling and speaking to H&D rep, she informed me that the boxes were not even made up yet and there was no way to deliver for Mother's Day. She proceeded to try to sell me another product which I was not interested in. VERY POOR PLANNING, H&D! I am a very disappointed customer.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 4.5 Clarity of product information
- 4.5 Selection of products - Types of products available
- 4.5 Ease of finding what you are looking for
- 4.5 Overall look and design of site
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by Annie, Saturday, May 19, 2012 5:33 AM
EEverything I have ever ordered has always been presented in a lovely gift appropriate fashion! Fruits are always fresh and beautiful, and I am proud to have my name signed on the gift card!
My friend who lives out of state LOVES the pears, most holidays, I order these for her.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 5.0
- 5.0 Clarity of product information
- 5.0 Selection of products - Types of products available
- 5.0 Ease of finding what you are looking for
- 5.0 Overall look and design of site
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by Granny, Friday, May 18, 2012 2:45 PM
Great products always satisfed!
You have great products and I have always been very happy with my purshases.
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- 0.5 Would shop here again
- 0.5 Overall satisfaction
- 2.5 Order tracking
- 0.5 On-time delivery - Product arrived when expected
- 3.5
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Friday, May 18, 2012 12:30 PM
I ordered a pineapple mac nut bread specifically because it advertised to ship by Mother's day. Mother's day was Sunday - the bread didn't make it until Tuesday 5:00 pm (according to the tracking number. My mother didn't receive a gift for Mother's day
Love their Royal pears
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- 4.5 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 4.5 Clarity of product information
- 4.5 Selection of products - Types of products available
- 4.5 Ease of finding what you are looking for
- 5.0
- 4.5 Overall look and design of site
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Thursday, May 17, 2012 7:36 PM
I shopped online for the first time with Harry and David and was very happy with my shopping experience and from the positive reactions and happiness of my friends and family whom I sent the products to.
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- 4.0 Would shop here again
- 3.5 Overall satisfaction
- 2.5 Product met expectations
- 4.5 On-time delivery - Product arrived when expected
- 4.5 Availability of product you wanted
- 4.5 Order tracking
- 4.5 Customer support
- 4.5
- 4.5 Clarity of product information
- 4.0 Selection of products - Types of products available
- 4.5 Ease of finding what you are looking for
- 4.5 Overall look and design of site
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by Stephen, Thursday, May 17, 2012 5:35 PM
Good resolution for my damaged order
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- 4.5 Would shop here again
- 4.5 Overall satisfaction
- 4.5 Product met expectations
- 4.5 On-time delivery - Product arrived when expected
- 4.5 Customer support
- 4.5 Availability of product you wanted
- 4.5
- 4.0 Shipping charges
- 4.0 Variety of shipping options
- 4.5 Charges stated clearly before order submission
- 4.0 Prices relative to other online merchants
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Wednesday, May 16, 2012 10:47 AM
Company is usually able to send items ordered
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- 5.0 Would shop here again
- 4.5 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 3.5
- 3.5 Clarity of product information
- 3.0 Selection of products - Types of products available
- 3.0 Ease of finding what you are looking for
- 2.5 Overall look and design of site
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Wednesday, May 16, 2012 8:17 AM
My mother commented on the high-quality of the flowers. As an aside ... she said that H & D "flowers are better than the fruit." Not to say your fruit stuff is bad ... I like it very much.
I've always been pleased with H & D gifts.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Availability of product you wanted
- 5.0 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 5.0
- 5.0 Prices relative to other online merchants
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by Pam, Wednesday, May 16, 2012 8:00 AM
Unlike some other companies with similar products, I have never had any problems with Harry & David with delivery, quality, price and presentation. I expect to do business with you for a very long time!
I have always been extremely satisfied with your products and everyone I send them to loves them as well.
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